Privacy Policy

Last Updated: December 2025

At HiperCrowd, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, post projects or trainings, apply for opportunities, or contact us for support. This may include:

  • Personal information (name, email, phone number, address)
  • Professional information (skills, experience, portfolio)
  • Payment information (processed securely through third-party providers)
  • Communication data (messages, feedback, ratings)

We also automatically collect certain information when you use our platform, including:

  • Device and browser information
  • IP address and location data
  • Usage patterns and preferences
  • Cookies and similar technologies

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Facilitate connections between companies and freelancers
  • Process payments and prevent fraud
  • Communicate with you about your account and our services
  • Improve our platform and develop new features
  • Comply with legal obligations
  • Protect the rights and safety of our users and the public

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • With service providers who assist us in operating our platform
  • When required by law or to protect our rights
  • In connection with a business transfer or merger
  • With your explicit consent

Publicly visible information, such as your profile details and project postings, may be viewed by other users of the platform.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

6. Your Rights and Choices

You have the right to:

  • Access and update your personal information
  • Request deletion of your data
  • Opt out of marketing communications
  • Withdraw consent where applicable
  • Lodge a complaint with supervisory authorities

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Inactive accounts may be deleted after a period of inactivity.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@hipercrowd.com.

By using HiperCrowd, you acknowledge that you have read and understood this Privacy Policy.